Helping people travel multimodally with Google Maps
The biggest challenge with this project was to update our current directions framework. We broke down all the components and information to figure out what was shared between modes. This allowed us to expand the interface by tweaking the it to accomodate for mixed modes.
A static prototype wouldn't work well for testing with users so I hacked together a multimodal API by combining the public Google Maps driving and transit APIs. This would allow us to test with real data instead of made-up scenarios. Here's how it worked:
It was definitely not perfect, but it worked well enough for us to test with.
My collagues had already developed a feature that helps people on their daily commute and it was my job to update the feature to allow for multimodal travel. My responsibility became to update the Commute Setup UI (seen above) and coorinating the driving and transit teams to support multimodal. I also built a React Native prototype to test the whole Commute Setup flow.
The feature launched in the second half of 2018 on both Android and iOS.